Shipping Policy
At Alwanova, we aim to deliver your order as quickly and smoothly as possible.
Shipping Destinations
We currently ship to the following countries:
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United Kingdom
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Ireland
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Germany
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United States
⏱️ Order Processing & Delivery Times
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Orders are processed within 1–2 business days
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Estimated delivery times:
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UK, Ireland & Germany: 3–5 business days
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United States: 3–5 business days
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Please note that delivery times are estimates and may vary due to courier delays, customs clearance, or local holidays.
📦 Tracking Your Order
Once your order has been shipped, you will receive a confirmation email with tracking details so you can follow your delivery every step of the way.
🌐 Customs & Import Fees
Alwanova is not responsible for any customs duties, taxes, or import fees that may be applied by your country’s authorities.
🚨 Delays or Lost Packages
If your order is delayed or appears to be lost, please contact us at contact@alwanova.shop, and we’ll be happy to assist you.
📍 Shipping Address Accuracy
Please ensure that your shipping address is entered correctly at checkout.
Once an order has been processed, we are unable to make changes to the delivery address.