Privacy Policy

At Alwanova, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit or shop at alwanova.shop.

🛍️ Information We Collect

When you browse our website or place an order, we may collect the following information:

• Your name, email address, and shipping & billing details

• Your phone number (if provided)

• Payment information (securely processed by our payment providers)

• Website usage data, such as pages visited and time spent on the site

🔐 How We Use Your Information

We use your information to:

• Process and deliver your orders

• Communicate with you about orders, updates, or support requests

• Improve our website, products, and customer experience

• Send promotions or updates (only if you choose to subscribe)

We never sell or rent your personal data to third parties.

🍪 Cookies

Alwanova uses cookies to enhance your browsing experience. Cookies help us remember your cart, analyze website traffic, and provide relevant content or ads.
You can disable cookies at any time through your browser settings.

💳 Payments

All payments are handled securely by trusted third-party providers such as Shopify and PayPal.
Alwanova does not store or have access to your full payment details.

🌍 Your Rights

If you are located in the EU or UK, you have the right to:

• Request access to your personal data

• Ask for corrections or deletion of your data

• Opt out of marketing emails at any time

To exercise these rights, please contact us at contact@alwanova.shop.

📩 Contact Us

If you have any questions about this Privacy Policy or how your data is handled, feel free to reach out:

Email: contact@alwanova.shop
Website: alwanova.shop

Thank you for trusting Alwanova.